Terms and conditions

Terms and conditions

PRIVACY POLICY

 

This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.

This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'Terms & Conditions\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\' or \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'Agreement\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'). Please read the terms of Conditions carefully. By accessing or using this Website, booking any travel products or services on this Website, or contacting our call center agents, you agree that the Terms & Conditions then in force shall apply. If you do not agree to the Terms of Conditions, please do not use or make bookings through this Website or our call center agents. at any time change these Terms of Conditions and your continued use of this Website is conditioned upon acceptance of the updated Terms of Conditions.

 

USE OF THE WEBSITE

As a condition of your use of this Website, you warrant that

  • you are at least 18 years of age and are of sound mind, 

  • you possess the legal authority to create a binding legal obligation,

  • you will use this Website in accordance with the Terms of Conditions,

  • you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act,

  • you will inform such other persons about the Terms of Conditions that apply to the reservations you have made on their behalf, including all rules and restrictions; 
    all information supplied by you on this Website is true, accurate, current and complete, and

  • if you have an online account with this Website, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time without notice and for any reason, including, but not limited to, for violation of these Terms of Conditions.


These terms and conditions are applicable for all clients of Promtour, and affiliated companies.

Website Conditions
By using www.promtour.am you agree to be legally bound by these terms, which shall take effect immediately.

Promtour may change these Terms & Conditions at any time by posting changes online. Please review these Terms & Conditions regularly to ensure you are aware of any changes made by Promtour. Your continued use of Promtour.am  after changes are posted, means you agree to be legally bound by these terms as updated and/or amended.

We grant you permission to use the site subject to the restrictions in these Terms & Conditions. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use content owned by Promtour (inclusive of text, images, URLs, pricing information, etc.) in any way except for your own personal use. Any commercial use of Promtour content requires the prior written permission of Promtour.

Booking Conditions

One-day and multi-day Tours
Promtour confirms a booking when 30% of the amount is paid by a client. Once Promtour has accepted a booking and received a payment, the contract between Promtour and client will become binding.

Client Responsibility
Upon booking you confirm that you have studied and familiarized yourself with the terms and conditions of Promtour and fully agree to all terms and conditions. You also confirm that you fulfill all conditions set by Promtour and are physically able to follow our instructions and partake in all activities planned for you and operated by us. If unsure please contact our office.

Parents and/or legal guardians take full responsibility for damages caused by passengers they are responsible for. Children (under 18 years in accordance of Icelandic law) cannot use the services of Promtour without accompanying a parent or legal guardian.

 

Cancellation Policy
By paying you agree to the below mentioned conditions:
ALL the  tours are refundable
PENALTIES FROM THE PAID AMOUNT:
5% - 30 DAYS OR MORE BEFORE THE BEGINNING OF THE TOUR
50%   - 29 DAYS OR LESS BEFORE THE BEGINNING OF THE TOUR
100%  - 14 DAYS OR LESS BEFORE THE BEGINNING OF THE TOUR
NAME CHANGE IS ALLOWED UPON THE PAYMENT 15 EUR.
--
DATE CHANGE IS POSSIBLE WITH SURCHARGE
PENALTIES FROM THE PAID AMOUNT:
FREE    - UP TO 30 DAYS BEFORE ARRIVAL DAY + DIFFERENCE BETWEEN THE PAID TOUR-PACKAGE  AND A NEW ONE ( DOWNGRADE IS NOT ALLOWED)
5% 29 DAYS AND LESS THAN 14 DAYS BEFORE ARRIVAL DAY + DIFFERENCE BETWEEN THE PAID TOUR-PACKAGE AND A NEW ONE ( DOWNGRADE IS NOT ALLOWED)
10% 14 DAYS AND LESS BEFORE ARRIVAL DAY + DIFFERENCE BETWEEN THE PAID TOUR-PACKAGE AND A NEW ONE ( DOWNGRADE IS NOT ALLOWED)
This fee does not apply if Promtour cancels the booking. Cancellation requests must be made in writing (email, fax or letter).

 


Changes and Cancellations by Promtour